What a marvellous means by which Sons of Maxwell (a Halifax band) pointed out a terrible customer relations policy. Another passenger noticed baggage handlers throwing their luggage around. FLight attendants said it wasn't their problem. They made the right phone calls to the right departments. Months later the band had no satisfaction. Now they have a smash hit! Here is the full story, but Dave Caroll's made it on CBCs Newsworld.
Interesting - you never know where an idea is going to come from which can spark off a whole series of creativity.
ReplyDeleteIt's true, Weaver! In an interview he said that he asked himself, "What would Michael Moore do?" Make a movie...and then he, as a musician, told United he would write a song. Don't get mad...get even!
ReplyDelete