Monday, 22 February 2016

Have you been scammed?

UPDATE: April 2nd
After copious emails back and forth. I finally have half of my money back. I have learned my lesson. No more 'free sample' orders.


THIS IS A SCAM!
How silly. I was. The web page said 'free sample'.
I am so angry.
I used to teach Internet Safety courses. I was sucked in. You can Google it, and find any number of complaints, as well as fake reviews on Amazon.com.
 



I DON'T love my hydroderm. It feels like oily crap!

Jan. 31st a screen popped up asking mt to provide answers to a survey on my ISP's service. I like Xplornet, even if they don't know how to spell. In exchange, they said, I could get a free sample of a product. I trust Xplornet. Who knew they could steal their name for a false survey?



I noticed the charge, on Feb. 18th, of $3.61 for postage. Yes, free sample, but you pay the postage and they take your VISA number. I thought little of it.

Until I checked my February VISA online, and noticed a Feb. 18th charge, by this company, of $128.71. Seriously. This vial holds 30ml, about an ounce.
VISA charge

Phoning VISA, the woman was quite helpful. Send an email to support@lovehydroderm.com and state that you want to cancel any and all services.

Yes, a scam 


GOTTA READ THE FINE PRINT!
When I went back to the website, as advised by VISA, there are 'Terms of Use' and I didn't read the entire pop-up, just the first paragraph.

In fact, this webpage refers to British currency. They are doing this all over the world! It was VISA who gave me their phone number, too.

This is what I emailed:

Dear Love Hydroderm,
You sucked me in with the fine print.
You are no longer authorized to charge me on my credit card.
Please cancel any and all services associated with my account, ending in the numbers *XXXX*.
You should be ashamed of yourselves. I hope you tell your mothers and grandmothers what you do for a living.
I have contacted my credit card company, and have advised them.
JJ

9 comments:

Olga Hebert said...

They count on people to not read the teeny, tiny fine print. I assume at this point that anything that is offering a free sample really trying to iign you up for a lifetime supply.

Out To Pasture said...

Sorry you were duped, Jennifer but thanks for passing along this warning. Sometimes trickery just sneaks up on us. Hindsight is 20/20, etc.

Yamini MacLean said...

Hari OM
It pricks like pins to find we fall for stuff like this. I am the advertisers' nightmare; never pay ANY attention to ads of any sort and still believe in going to flesh and blood outlets. Also, I use an ad-blocker on Chrome so don't get pestered by the junk. Works a treat! YAM xx

Red said...

It's very upsetting to be taken in by a scam. Scam artists are becoming better every day.

William Kendall said...

Their techniques and tactics just carry on and adapt, but their motive remains the same.

Klara said...

disgusting! so many crooks all around.

Christine said...

Thanks for sharing Jenn, so scary and sorry about what happened.

Ida said...

I am so sorry this happened to you. It is such a scary world out there now with people like that taking advantage of others. Shame on them indeed!

Kay said...

There are so many scams out there, it's so easy to get fooled.